Welcome to the PFSGMS Technical Support Ticket System
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to use the Ticket System.
Though we encourage you to use the Ticket System, you may also contact the PFSGMS Technical Assistance & Training Coordinator, Jennifer Inglett directly at 706.542.6250 or jinglett@uga.edu. All TA requests submitted through the Ticket System will receive a response within 24-48 hours, Monday through Friday from 8am to 6pm, excluding holidays.
Open A New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.